Frequently Asked Questions
Everything you need to know about enhancing your living space with Brisks.
What is the standard delivery timeframe for furniture orders?
Most of our home decor and furniture pieces are delivered within 5-7 business days. Larger items requiring white-glove service may take up to 14 business days depending on your location.
Do you offer international shipping?
Currently, Brisks ships exclusively within the continental United States and Canada to ensure the safety and integrity of our home goods during transit.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition. Please note that custom-made furniture is non-refundable.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Over 80% of our wooden furniture is crafted from FSC-certified timber, and we use recycled textiles for our premium rug collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna for larger purchases.
How can I track my order status?
Once your order is dispatched, you will receive an email confirmation with a tracking link. You can also monitor your delivery status directly through the 'My Account' section on our website.